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Thanks for getting back to us, deanna6.
Allow me to take over and help you get your invoices matched in QuickBooks Online.
When matching invoices within the banking section, QuickBooks Online looks for open invoices. If it's not finding any open invoice, you can open the payment to expand the transaction and use the Find Match option to search for the transactions.
Here's how:
- In the For Review tab, select a transaction.
- Choose Find Match.
- Search and select for the open invoice.
If you're still unable to find the open invoices, you may want to review the transactions and make sure that the invoices are not reconciled or cleared.
You can get more details in these articles:
- Add and match downloaded banking transactions
- Downloading bank transactions automatically (bank feeds).
Let me know how it goes by leaving a reply below or if you have additional questions about matching transactions in QuickBooks Online. I'd be happy to help.