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Mark_R
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Hello there, @Wajdy.

 

I've checked here that we have a new investigation about using the imported templates resorting to the standard one. Rest assured, our engineers are all hands in working for a fix.

 

As a workaround, you can try to send the invoice to your own email address and print it from there then send it manually to your client. Also, turning off the progress invoicing feature can help us isolate the issue. 

 

In addition, this is even more specified to the imported invoice template, not just a regular customize invoice.

 

I suggest getting in touch with our Customer Care to check and verify this further. Once verified that you're one of the affected users in this investigation, our team will add you to the list of affected users and automatically receive an email notification with the latest updates.

 

On the other hand, to stay updated with the QuickBooks news and updates, you may visit our QuickBooks blog.

 

Thank you for your patience as we work for a fix.

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