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Ethel_A
QuickBooks Team

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I understand how confusing it can be when transactions don't appear in the categorization during reconciliation. I recommend checking the Bank Transactions page, @hamiejuliano. Let me walk you through the steps to help you successfully reconcile your books.

 

First, I recommend checking the Pending tab in the Bank transactions page. Transactions from this tab won't show when reconciling since they still need to be moved in the posted tab.

 

Here's how:

 

  1. From the left menu, hover your mouse over My Apps and choose Bank transactions.
  2. Go the the Pending tab.


     
  3. Categorize the transactions.
  4. Once they are moved to the Posted tab, you can start the reconciliation process.

 

If the transactions don't appear in the Pending tab, make sure you're selecting the correct bank account during the reconciliation process.

 

I want to ensure that you're able to reconcile your account successfully and maintain accurate records. If you need further assistance, feel free to leave a comment below.

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