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Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

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Jelayca V
QuickBooks Team

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I understand how the non-real-time syncing in QuickBooks Online’s (QBO) databases can create bottlenecks in your workflow, especially when you need to add a new customer, log information, and invoice simultaneously, schroeder2 and PollNofer. Latency issues can significantly impact productivity, and I’m here to help ensure your day runs more smoothly.

 

QBO relies on cloud-based databases, which means data has to pass through multiple servers. While this allows you to access information virtually, these delays occur due to cloud processing. The program's performance is also dependent on your device’s processing power, available memory (RAM), and the bandwidth of your internet connection.

 

To speed up its performance, consider the following:

 

  • Confirm that you’re using the most up-to-date version of Google Chrome by clicking the ellipsis icon in the top-right corner, selecting Help, and then navigating to About Google Chrome.
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  • Ensure that your operating system is up to date and that you meet or exceed the system requirements.
  • Run a Google Speed Test to confirm your bandwidth/the speed of your connection.

 

If the delays continue to slow you down, I’d recommend contacting our Live Support team to see if they can check your account for sync-specific issues.

 

Please let us know how things go after trying a few of these tips, or if there’s anything else you’d like to explore, such as concerns about invoices, expenses, or customer management. I'm here to help you get back to what matters most: running your business on your terms. Take care.

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