Good afternoon, @Playawest45.
We appreciate coming back and asking additional questions about this issue with matching a pending transaction.
With all the details you gave, we recommend contacting our Customer Support Team for further assistance. They'll be able to review your account with you and see why this is happening and what they can do to help. Here's how:
- Go to the Help ? icon in the top right-hand corner.
- Press the Contact Us button.
- Enter your suggestion and hit Let's talk.
- Scroll down and choose to Get a callback.
Feel free to reach back out if you have any other questions. We're always here to help!
