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Replying to:
ZackE
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Thanks for following up with the Community, ACO_llc.

 

Since your custom reports are displaying numbers instead of dates, I'd recommend checking the browser you're using. It's possible this could have something to do with temporary internet files. Browsing applications store these types of records, but sometimes they can cause issues with certain webpages.

 

Here's how to troubleshoot browser problems:
 

  1. Try using a private or incognito browsing session. See if dates display properly while browsing like this.
  2. Restart your browser.
  3. Clear the browser's cached data.
  4. Add Intuit as a trusted site.

 

If the problem continues after troubleshooting, you'll want to get in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.

 

I've also included a detailed resource about working with reports which may come in handy moving forward: Manage & share custom reports

 

Please feel welcome to send a reply if there's any questions. Have a wonderful Monday!

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