Every other day they try to increase the price

The spam their own f***ng customers incessantly from within their own program

And yes, even basic reports and functionality ESPECIALLY ON REPORTS doesn't even work.

On quickbooks desptop I used ot be able to run a best seller report on 3 different varieties in literally 1 click, it took less than 30 seconds. 

On this bloated piece of poorly tested hot garbage, it doesn't do it by items, only sales totals, AND I HAVE TO EXPORT IT TO A WHOLE SEPARATE PROGRAM in an excel sheet to even look at and sort or order. 

It's awful.

I'm going back to desktop, or hosted desktop, or Xero, or Zoho. This is infuriating and a waste of money. I totally feel your frustration.