Thanks for confirming that the invoice is under Payanywhere, Playawest45.

This explains why the pledges are shown when you look under that name.

Please note that the invoice will no longer show in the aging report once paid. However, it will always remain in your records even if it's already matched.

To double-check if an invoice has already been made, you can run an Invoice List report. Here's how:

1. Go to the Reports menu.
2. Type in Invoice List or Pledge List in the Search bar, then click on it.
3. Make sure to use the correct dates in the Report period section.

If you can't still see it, the invoice might have been deleted or edited. I recommend checking the Audit log report. It tracks every change made in your account, so it's a great way to see if the transaction was accidentally deleted.

This article provides a step-by-step guide on how to use the audit log: Use the audit log in QuickBooks Online.

You can always reply to us or post new inquiries if you need more help from us.