I had an payment that came in via Playanywhere bank deposit. . 

When I tried to match the invoice to the bank deposit the invoice is missing. If I look at  pledges the transaction shows as Payanywhere. If I select the Payanywhere, I see the original customer's name and I separated the transaction into customer amount and Payanywhere fee. But if I select all sales and enter the customer's name I can not find the transaction. How am I going to know if the customer has paid if it is not obvious?