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Replying to:
JorgetteG
QuickBooks Team

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We appreciate you following the steps to resolve the issue with making your Checking Account inactive, Mbursolutions.

 

You took the correct approach by assessing these connections and confirming that the checking account isn’t associated with any of your products or services.

 

As the issue continues, we recommend contacting our QuickBooks phone support team for more in-depth assistance. They have the tools and expertise to investigate the issue further and can help identify what's preventing the account from being made inactive.

 

To contact our phone support, please follow these steps:

 

  1. Go to the Help icon.
  2. Choose the Search tab.
  3. Click the Contact Us button and enter your concern.
  4. Select Continue.

 

You can check out this article to learn when to contact them: Get help with QuickBooks products and services.

 

If you have any further questions or require additional assistance, please add a comment below. We are here to help.

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