A pending transaction will only appear in your QuickBooks Online (QBO) bank feed after it has posted to your bank account, Playawest45.
The program will not display a transaction until it has cleared your bank account. While your bank may show a transaction as pending, QBO will only download it once it is posted. If the deposit does not appear on the Deposit Detail report, it may still be in the Undeposited Funds account and not yet recorded as a deposit.
To find out who made the deposit, check the Undeposited Funds (UF) account. This account holds payments you have received but have not yet deposited into your bank. Here’s how you can do this:
- Go to Create on the left menu.
- Choose Bank Deposit.
- You will see a list of payments in your Undeposited Funds account. Look for the $100 payment and the customer’s name will be shown next to it.
After the payment clears your bank and both the $100 deposit and the separate Intuit fee show up in your bank feed, you can match them. For detailed steps, see the article: Match your bank and credit card transactions.
Then, we can make a deposit. If you find the payment in the UF account, choose it to create a deposit. You can also add a line item on the deposit screen for the Intuit fee to make the total deposit match the net amount that reflects your bank.
Please revisit this thread if you need further assistance with matching your bank transactions or QuickBooks-related concerns.
