I recognize the inconvenience and challenges you've experienced, Pkworldwide. I'll make sure you can use the QuickBooks Online mobile application effectively and with ease."
First, have you performed some basic troubleshooting steps for your Android device? If not, I recommend resetting the app to help resolve the issue.
Here's how:
- Go to Menu, then tap More Options.
- Tap Settings, then Refresh Data.
- Tap YES to confirm.
We can also uninstall and reinstall the application to ensure that you're using the most current version: How to download the QuickBooks Online mobile app.
If the issue persists, we can sign into QuickBooks Online through a web browser and contact our phone representatives. They can help you identify and resolve any issues affecting your mobile app. Refer to this page for support hours availability: Get help with QuickBooks products and services.
I'm adding these articles to track the status of your invoices and accept payments directly through the QuickBooks mobile app. Please click on these pages below:
Feel free to add your comment below if you have follow-up questions about this or anything else.
