We understand your concerns, CrystalD. It's completely understandable to feel this way. I’ll make sure to pass on your concerns so that we can consider a more streamlined approach to solving this issue.
We recommend reaching out to our live Customer Support Team, as this is the best option for them to investigate further what's causing this issue with invoices being sent to the incorrect email and create a ticket if necessary. Here's how:
- Sign in to your QuickBooks Online company.
- Click (?) Help.
- Select Contact Us to connect to an expert for help.
Additionally, you can check out these articles that will help you organize your invoices and payments:
The Community always has your back if you have additional concerns with your invoices or any QuickBooks-related concerns. We'll be right here to provide any kind of assistance, CrystalD.
