I appreciate you for reaching out, and I can imagine how transitioning to QuickBooks Online with such a complex job structure could be challenging.
From what our support team has shared, QuickBooks Online currently handles converting job structures into projects by focusing only on the last category, the sub-jobs. This might be quite a shift from what you are used to in QuickBooks Desktop where you can have layers like Client > Job > Sub-job.
In the meantime, we encourage you to share your thoughts and suggestions through our feedback channel. Our product developers are open to ideas for improving our products and meeting our customers' business needs. Here’s how:
- Go to the Gear icon at the top.
- Select Feedback.
- Enter your comments or product suggestions.
- Then select Next to submit feedback.
For guidance in submitting feedback: How do I submit feedback?
Additionally, to understand how your features and data transition from QuickBooks Desktop to QuickBooks Online, you can consult this article: Learn how features and data move from QuickBooks Desktop to QuickBooks Online.
Furthermore, once your data from QuickBooks Desktop is successfully transferred to QuickBooks Online, you can refer to step 4 of this article: Move your QuickBooks Desktop file to QuickBooks Online. This article provides guidance on setting up your new QuickBooks Online company.
If you have questions or need help with QBO, please click Reply below. The Community is here to assist you.
