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Replying to:
Ivan_G
QuickBooks Team

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I can see that exporting invoices is essential in tracking and managing your company's profits and receivables. Allow me to assist you regarding your query and provide further clarification about the instructions provided by my colleague.

 

To start, kindly refer to these steps and snapshot to properly locate the Export icon (arrow pointing up):

 

  1. Open your QuickBooks account.
  2. Go to the Sales menu, then All sales.
  3. Modify the Type and Date fields accordingly.
  4. Click the Export icon beside the Print option.

 

On the other hand, please know that a user's ability to access and export invoices depends on the user permission assigned to them. That said, may I ask if you're the primary admin of your QuickBooks company? If not, I recommend checking this resource to verify if your QuickBooks role can initiate this task: User roles and access rights in QuickBooks Online and Intuit Enterprise Suite.

 

When needed, you can ask your company's primary admin to modify your user role so you can proceed with this action.

 

Meanwhile, if you're the master admin or should be allowed to export invoices based on your user access, let's perform some browser troubleshooting steps. We can start by opening your account using the incognito session. Doing so helps us verify if this is a browser-related issue.

 

To proceed, refer to the keyboard shortcut keys below that vary by browser type:

 

  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + N
  • Google Chrome: Ctrl + Shift + N
  • Safari: Command + Shift + N

 

If the Export icon is visible in your All sales page while using a private browser, please revert to your regular browser and clear its cache and cookies. This will remove all your corrupted browser data, helping the platform reestablish its full functionality. Once the issue persists, you can consider using another supported browser to narrow down the result.

 

Additionally, if you want a proper view of your inventory quantity and profitability per item, you may utilize your reports to achieve this. For more details, refer to this article: Use your reports to track your sales and inventory status.

 

Whenever you have additional questions about invoice management or exportations, click the Reply button. Your seamless experience in QuickBooks is our utmost priority.

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