@ScriboDT  That's not unusual for this website; QB and internet cookies and cache have an allergic kind of relationship.

From your description, it sounds like the former bookkeeper set up the Other Asset as a 'pass-through' account for the purpose of recognizing pre-payments on work yet to be done.

I think the right way to go about resolving this will depend a bit on whether you are Cash or Accrual, but if I'm being honest here, none of my clients are large enough scale to have encountered your situation so I'm not as familiar with it as I would like.

So, I'll have to opt out here. That said, there are some other, more experienced users still on this board that may see this thread and chime in.

For instance, if I recall, @Rainflurry  was in the process of preparing for the CPA exam and @BigRedConsulting  seems to have worked in this field for quite some time.