Hi, @Upulineth. It seems you're trying to run the Accounts Receivable Aging Summary Report instead of the Accounts Receivable Aging Detail Report, which is likely causing the confusion. Allow me to provide you some information about the difference between the two.

The Accounts Receivable Aging Summary Report provides a clear overview of outstanding balances categorized by overdue periods, such as current and 1-30 days overdue. While rows and columns can't be added or removed, this report effectively highlights amounts from active accounts and non-zero balances.

In contrast, the Accounts Receivable Aging Detail Report breaks down these balances by individual customers and highlights specific overdue transactions for a more detailed view of accounts receivable. This report offers a more detailed view of accounts receivable, allowing you to customize the information to better suit your needs.

Additionally, QuickBooks Online allows you to Export your QuickBooks Online data if you wish to use them outside of QuickBooks. This is particularly beneficial for businesses that need to share financial information with stakeholders or team members who may not have direct access to QuickBooks.

Reports are essential for informed decision-making and keeping accurate records, Upulineth. If you need additional help managing your reports, please leave a comment below. The Community space is dedicated to providing you with the information and support you need.