I hear you, @Teodoro42. I also appreciate for taking action on performing troubleshooting steps and contacting our team to fix this issue as soon as possible. Let me direct you to the best help for this.

Before anything else, I'd like to know what specific error is shown when you try to save the edited purchase description so we'll be able to determine what resolution to give.

In the meantime, I suggest reaching out to our Live Phone Support Team again to review the issue you raised with regard to updating your purchase description. Also, I recommend providing the case number to avoid repeating the details and save you time.

I'll also share this article if you want to see what's your best sellers, on hand, the cost of goods, and more: Use reports to see your sales and inventory status in QuickBooks Online.

Feel free to return here if you have additional questions about editing the purchase description of your product by leaving a reply below. We'll be willing to lend a hand.