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Replying to:
JorgetteG
QuickBooks Team

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I appreciate you joining the thread to discuss the issue with the missing total and subtotal on your PDF invoices, QCS_Rek. I recognize the importance of providing your customers with complete and accurate invoices.

 

I would like to know if you have had a chance to follow the troubleshooting steps provided in the earlier response. These steps are specifically designed to help resolve the issue you are experiencing.

 

If you have followed the suggested steps and the issue persists, I recommend contacting our support team for more in-depth assistance. They can analyze your situation and provide step-by-step guidance.

 

Here's how:

 

  1. Go to the Help icon and choose Search.
  2. Click the Contact Us button and enter your concern.
  3. Press Continue.

 

Furthermore, I recommend reviewing the following articles to assist in managing transactions after receiving payments from your customers:

 

 

Thank you for your continued patience and understanding throughout this process, QCS_Rek. We're here to ensure your invoicing process runs smoothly. Just click the Reply button if you need further clarification or more help apart from this concern. We're here for you.

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