Good evening, @vitirealty09765.

Thanks for taking the time to review the steps provided by my colleague above. How are you doing today? I hope all is well. 

I see that you stated the statement will only send to one email instead of all the listed emails in the customer profile. I wanted to clarify if you have successfully sent a statement to all the listed emails before, without needing to manually copy and paste email addresses for each statement? 

Or has this always only been sent to the default email address? 

If you don't mind please share as many details about the issue as possible. This way, I can gather more information and provide the best solution for you. 

I'll be looking forward to your reply. Please don't hesitate to let me know if you have any other questions or concerns. I look forward to chatting with you soon!