Okay, so I am forced to select each customer individually that I need to send a statement. I have opened the "customer balance summary" in reports and customized it to show me customers that have a balance between 2.00 and 2000.00. I am seeing customers who have a deposit or a credit which in turn shows these balances that definitely don't need a statement as these amounts are not owed. Tell me how to create this report showing only "owed balances".