Try to get them to escalate your case to the Next Level Help Team. I finally got a sweet woman on the phone named Brittany that was able to access my account and clear the error. All emails are now being sent without error. She was able to fix this in less than 5 minutes on the phone. I asked her how to help you guys and she said you must contact QuickBooks first, and they can escalate your problem to the back office to have this fixed. So just make sure your case is escalated and they will call you. 

Took them long enough, but they do now how to fix this issue for us now.