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Replying to:
Shania_C
QuickBooks Team

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I appreciate you getting back to us here in the Community regarding your inquiry about QuickBooks custom reports scheduling, Kennedy442. I am happy to provide further clarification on this topic.

 

As the issue persists despite following the troubleshooting steps suggested by my colleague, I recommend reaching out to our support team for further assistance. Here’s how you can contact them:

 

  1. Log in to your QuickBooks Online account.
  2. Click on the (?) Help.
  3. Utilize the QB Assistant by entering your question or topic, and it will provide options for getting answers. Alternatively, you can use the Search tab to type in a keyword or topic you're interested in. This will generate a list of related articles for you to choose from.
  4. If you're unable to find the answers you need, click on Contact Us to connect with an expert for assistance.

 

For additional contact information, refer to the this article. It includes their phone number, support schedule, and operating hours for your convenience: Get help with QuickBooks products and services.

 

With that, here is an article to help you export, sync, and print your custom report to maintain accuracy. You can follow the steps by expanding the Run, export, sync, and print report drop-down in this article: Save a customized report in QuickBooks Online.

 

Let me know if you have any more questions about managing your reports in QuickBooks. I'll be here to respond to your inquiries. Stay safe!

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