Currently, contacting our support team through email is unavailable, @NexaSchool. Allow me to connect you with our top experts to address the issue of your funds being held.
Your concerns about accessing your funds are important, and I appreciate you bringing them to our attention. To ensure a thorough resolution, you can have our live support team call you. They have the necessary tools and expertise to delve deeper into the issue, assist you with the solution, and create a ticket if needed. Here's how:
- Sign in to your QuickBooks Online company.
- Go to the Help menu and select Contact Us.
- Enter your concern and click Continue.
- Select the Have us call you option.
For information and to learn about the support hours, please refer to this article: Get help with QuickBooks products and services.
You can also check this article for more details on why your funds are being held: Why are my funds on hold?
I'll include this article to guide you on depositing customer payments into your bank account. With instant deposits, you can transfer funds into your bank account in under 30 minutes: Get instant deposits in QBO.
We value your patience. If you have any additional concerns about your funds, please click the Reply button. I'll be more than willing to get back into this thread and provide additional assistance.
