We recognize the importance of sending invoices on time, Damien. I'll direct you to the appropriate support to ensure your concern is addressed promptly.
We need to review your account further to understand the cause of the issue. Our live support team has the necessary tools to investigate this matter securely. Here’s how to contact them:
- Sign in to your QuickBooks Online account.
- Go to the upper-right-hand corner and click on (?)Help.
- Enter 'technical support' in the Search tab, and hit Contact Us.
- Choose either Chat or Callback.
To find out when our agents are available, check their support hours under this article: Get help with QuickBooks products and services.
You can explore these resources for guidance on recording customer payments and personalizing sales forms to improve your business communication:
Add a reply below if you have more questions or clarifications managing your invoices. It's our priority to address your queries when carrying out different business tasks.
