I hear you, @BGJ. I understand resolving the Needs Attention error notifications on your invoices can pose a challenge. Your workflow needs to be as smooth as possible, and I get that these lingering alerts can be a real hurdle. I'm chiming in to point you in the right direction to get your situation addressed.

The Needs Attention error for disputed transactions will continue to show as long as the failed payment is tied to an invoice, and as you pointed out and with other Community members who replied in this thread, we'll have to do accounting workarounds since situations like disputed payments require manual intervention currently.

The software should accommodate various business needs by adding an efficient option for a resolved or cleared button for disputed customer payments. I encourage sending your feedback to our Product Engineers to consider adding this option in the future:

1. Go to the Gear icon.
2. Select Feedback.
3. Enter your comments and suggestions.
   

Regarding the invoice linked to the second customer that also shows the Needs Attention error, I recommend contacting our Live Support team for assistance.  They can access your account in a secure environment, assist you in conducting further research, and create an investigation ticket if needed.

1. Go to the Help (?) option.
2. Choose the Search tab.
3. Select Contact Us.
4. Click on Customer and vendor payments.
5. Pick Chat with us, Schedule appointment, or Have us call you.
   

For future reference or once this is resolved, I'm adding this guide about matching transactions in QBO: Confirm suggested matches for bank transactions in QuickBooks Online.

Addressing these persistent alerts is crucial, and your feedback plays an essential role in improving QuickBooks. If there are details or other questions you'd like to add, feel free to click on the Reply button. We're committed to offering ongoing support.