Today is Feb 7, 2025 and this is STILL an issue! In our case, the husband of a client didn't recognize our company name and disputed the transaction with his CC company. But to our knowledge, the amount was never taken back from our account. The appropriate paperwork was filed with QBO after the consultant talked with the wife. But the red "needs attention" and "disputed" transaction remains. In the case of a 2nd customer, we have no idea why that one is marked in the same way. She's happy with the product and service. We've not seen money "bounce" back. 

I'm going on record with others - QUICKBOOKS - ADD A RESOLVED/CLEARED button so we don't have to do accounting gymnastics that are NOT best practices!! PLEASE!!