Your efforts in going through the troubleshooting procedures in this thread are much appreciated, Emlaws.

Recognizing the urgency of this matter. We'll collaborate to ensure you receive the precise, accurate report required for your business.

Having completed the previous troubleshooting steps, we'll now download the QuickBooks Tool Hub. This tool is designed to identify and rectify common errors within the software, ensuring optimal performance and stability.

I'll show you how:

1. Close QuickBooks.
2. Download the most recent version (1.6.0.3) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it.
3. Open the file you downloaded (QuickBooksToolHub.exe).
4. Follow the on-screen steps to install and agree to the terms and conditions.
5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.

The next step is to utilize the tools within the Tool Hub to address your issue. Choose the specific tool that corresponds to the problem you're experiencing. In your case, choose Company File Issues. You can then run either the Quick Fix my File or the QuickBooks File Doctor tool to automatically repair common data issues. If you require additional support, click the File Dr Help option.

However, if the problem persists, I suggest contacting our live support team. We have specialists who can determine why the open sales orders aren't populating in the Open Sales Order report. They have the resources like screen sharing to identify the root cause of this issue.

Lastly, I'll share these articles that will guide you through the techniques for generating accurate, relevant reports:

• Customize reports in QuickBooks Desktop
• Create, access, and modify memorized reports

We're always available for any concerns about pulling up reports or managing sales activities. Drop them in the comments below and we'll be here to help you out.