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kennedy442
Level 3

Custom Reports Scheduled for Daily Email - Often Do Not Run

We have 22 Custom Reports that are Scheduled to run Daily. 

These reports are supposed to be emailed each day, but over the past few weeks *most* reports are not emailed at all. 

 

This issue has been a problem for years. It has gotten worse the past few weeks.

 

Sometimes all 22 reports are emailed as Scheduled, but often some are missing.

Are other people having this same problem? 

Is there a workaround?

 

Our business depends on these daily reports running successfully. Each day the reports are NOT emailed as scheduled, an employee is required to download each report manually. 

 

I appreciate any guidance that the QB Community can offer.

Thank you

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