I'm committed to providing the service and support to meet our customer needs. I suggest following my colleague's recommendation to send feedback regarding this customer statement issue in QuickBooks Desktop (QBDT).
The issue arose from selecting too many customers at once or choosing the All customers option. To address this issue, we advise reducing the number of customers to under 4500. I recommend sending the statements in batches in QBDT. This limit helps maintain good system performance and prevents issues from overloading the system.
Here's how to submit your feedback to our product developer and share your experience within the platform.
- Choose the Help option.
- Pick the Send Feedback Online option.
- Select the Product Suggestion option.
- Enter your feedback suggestion.
- Click the Send Feedback button.
I'm adding this page that covers the topic of creating a billing statement for more details: Create and send customer statements in QuickBooks Desktop.
If you want to start utilizing progressive invoicing in QuickBooks Desktop. Here is an overview of it: Set up and send progress invoices in QuickBooks Desktop.
We are committed to supporting you as you work towards your customer statement goals in QBDT, and we are dedicated to helping each other thrive and excel.
