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Replying to:
MarkAngeloG
QuickBooks Team

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Hi there, @sbreeds.

 

We recognize the ability to pass on credit card fees to customers is important for many businesses, and we are actively exploring ways to enhance QuickBooks to meet your needs.

 

While QuickBooks currently supports fee pass-through for ACH payments, this feature isn’t available for credit cards due to compliance considerations and industry regulations surrounding surcharges. However, you can use a third-party app alternatively that has the same feature you need.

 

We understand how valuable this capability could be for managing costs, and your suggestion highlights an area we could potentially enhance. I recommend submitting feedback directly through QuickBooks:

 

  1. Go to the Gear icon and select Feedback.
  2. Enter your feedback.
  3. Click Next to submit your feedback.

This ensures your request is seen by our development team, who actively reviews customer suggestions for future updates.

 

In the meantime, you can visit this article to read the frequently asked questions in QBO Payments: QuickBooks Payments FAQs.

 

Moreover, if you need help navigating QuickBooks or managing fees in another way, feel free to ask. We're always here to help.

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