Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
ShyMae
QuickBooks Team

Reply to message

I appreciate you sharing a thorough breakdown of your experience with scheduling reports, pkeogan. You've put in significant effort to troubleshoot, especially with the steps you've followed, including using an incognito browser.
 

Since the troubleshooting steps above did not fix the issue, I recommend contacting our live technical support. Our dedicated experts can further investigate why the View All Schedules option did not appear on the Custom Reports page after creating your specific schedule report. Doing so will also ensure you can get back on track with your tasks.

 

Here's how you can reach them:

 

  1. Head to the Help icon, then the Search bar.
  2. Click Contact Us.
  3. Ask about something else, and type in your concerns.
  4. Hit Continue. Pick the Chat or Callback option.



Please note that our support hours are Monday through Friday, 6 AM to 6 PM PT. We are also open on Saturdays from 6 AM to 3 PM PT. During these times, you can contact our expert team for successful communication.

 

Moreover, you can create multiple reports within the same document using the management reports feature. You can also download and export it for future reference.

 

Our live support team is well-equipped to delve deeper into the unusual behaviors you're experiencing by viewing all scheduled reports. Also, remember that I'm always here to assist with any questions you have as you work through this process.

Need to get in touch?

Contact us