Thanks for following up with the Community, sf4915. I appreciate you performing SashaMC's recommended troubleshooting.
Since you're still unable to run some of your memorized reports, I'd recommend troubleshooting with the QuickBooks Tool Hub.
Here's how:
- Close QuickBooks.
- Download our most recent version of the QuickBooks Tool Hub. Be sure to save your file somewhere it can easily be found.
- Open the QuickBooksToolHub.exe file.
- Follow your on-screen steps to install and agree to our terms and conditions.
- When your installation finishes, double-click the icon on your Windows desktop screen to run the utility.
After opening your QuickBooks Tool Hub, you can its utilities to troubleshoot the company file and program. I'd recommend accessing your Company File Issues and Program Problems sections to use the available tools for troubleshooting. You can also utilize any other utilities available in your Tool Hub.
If you're still unable to run certain memorized reports after trying all troubleshooting processes, you'll want to get in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research, and create an investigation ticket if necessary.
Please feel welcome to send a reply if there's any additional questions. Have a great Thursday!
