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CYCBusiness1526
Level 3

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When you set up a new project, don't put an email address in the project email. I know it won't help the projects already set up, but will help on the new projects. I received this letter from QB on 12/19/24 regarding this issue:

Hello Jeannine Shaw,


We're reaching out to you about the recent issue you reported: Creating and emailing an Invoice from a Project does not add all email address like when creating an Invoice outside of Projects. Your case (15127672911) is being reviewed, and we'll reach out when new information is available via email.


Here is the latest update:

Engineers are aware of the issue and it is in the process of being prioritized/investigated. Although this is being actively looked at, we do not have an ETA for resolution at this time.

 


Our next scheduled update will be: Fri Jan 03 20:00:00 GMT 2025

If this is not the issue you are experiencing, please contact us with case number 15127672911 for further review.

 

QuickBooks Care Team

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