Transferring credit between customers is essential for managing your business finances effectively, KJS. It keeps everything balanced and ensures that your operations run smoothly. Let's work together to make sure your credits are accurately transferred, so you can maintain seamless account management.
It appears the article you referenced addresses transferring credit in QuickBooks Online (QBO), which differs from your situation with QuickBooks Desktop. Here's the correct procedure for transferring customer credit from one job to another in QuickBooks Desktop:
- Locate and open the invoice you want to transfer the credit to.
- Choose Apply Credits under the available credits.
- Select the credits you want to transfer.
- Click Done.
- Select Yes to complete the transfer.
Please note, that you need user access to the Chart of Accounts to perform this action. Additionally, transferring credits is irreversible, so it's wise to consult with your accountant before proceeding.
If you prefer, you can manually transfer credit between different jobs or customers. For detailed instructions, please refer to the article: Transfer customer credit from one job to another in QuickBooks Desktop.
If you're experiencing issues with your accounts receivable balances in the future, check out this article for step-by-step guidance: Resolve AR or AP on the cash basis Balance Sheet with journal entries.
Our team is always here to offer support and guidance. Should you have any questions or need further assistance with transferring credits, please feel free to reach out.
