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gtobias
Level 2

My client cannot edit the billing address on a new invoice. When the invoice is saved, the billing address reverts to the original text. Not true with sample co. Why?

This seems to be an issue just with my new client's setup.  I'm able to manually edit the billing address field on a new invoice from my own account, and you can do so for the sample company.  But for this one client, the billing address stubbornly reverts to the original text when we hit save.  This is true whether my client is logged in from her computer, or I am accessing her account from my QBO Accountant account.  Help, please?

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