Hi, Jody.

You can now easily display hours in decimal format on printed invoices instead of hours and minutes. Please let me fill you in on the update. 

To get started, you need to create or edit an invoice in QuickBooks Online:
 

1. Go to the Sales menu and click on Invoices.
2. Either create a new invoice by clicking New Invoice or edit an existing one from the list.
3. In the Quantity column on the invoice line item, enter the hours in decimal format (for example, 1.5 for one and a half hours). This method ensures that the decimal point is clearly shown on the invoice.
4. The system will automatically calculate the total based on your rate.
5. Before finalizing, click on the Print or Preview button at the bottom of the invoice creation/edit screen to ensure that your hours appear correctly with the decimal format.

The preview will show you exactly how the printed invoice will look, including the visibility of the decimal points. If everything looks good, you can now print or send the invoice:

On the other hand, if this is not the case after replicating, and the decimal point still didn't apply, let's perform some browser troubleshooting to see if the issue is related to cached data. 

1. Use an Incognito Window: Try logging into your QuickBooks account in an incognito window to avoid browser-specific issues.
   - Google Chrome: Press Ctrl + Shift + N
   - Mozilla Firefox and Microsoft Edge: Press Ctrl + Shift + P
   - Safari: Press Command + Shift + N
2. Clear Cache and Cookies: If accessing QuickBooks through the incognito window works, clear your browser’s cache and cookies. This often resolves loading and formatting issues and enhances browser performance.
3. Switch Browsers: If the issue persists, try using a different supported browser, as your current browser may have a temporary compatibility issue with QuickBooks.

I'd also like to share this comprehensive guide: Customize invoices, estimates, and sales receipts in QuickBooks Online. It's a fantastic reference that details how to integrate various components into your sales forms, allowing you to personalize them to your business style.

We’re here to make your invoicing process as straightforward and efficient as possible. This thread is always available to ensure any more additional questions are catered to. Please don't hesitate to keep us in the loop.