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Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

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Replying to:
GenmarieM
QuickBooks Team

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Welcome to the QuickBooks Community, Saabf. I want to ensure that your idea about stopping QuickBooks Online (QBO) from automatically sending invoices for customers with past-due invoices.

 

Currently, the option to stop QuickBooks from automatically sending invoices for customers with past-due invoices is unavailable. However, you can share your thoughts with our product developers, who may consider your suggestions for future updates.

 

Here's how:

 

  1. Click on the Gear icon.
  2. Select Feedback.
  3. Enter your suggestion and click Submit Feedback.

 

Additionally, you can check out this article for personalizing your QBO sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

Let us know if you have other concerns about your invoice preferences in QBO. We're here to help you in any way we can.

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