Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Hi, Amanda. I appreciate you for doing some troubleshooting regarding this issue, and I am here to share an update with you.
Currently, there is an ongoing investigation regarding duplicate invoices. But rest assured that our product engineers are doing their best to fix it as soon as possible.
For now, you need to contact our support team so that you will be added to our affected users list. And they can create a ticket regarding this issue if required. They will look into it and keep you informed about any developments or resolutions.
Here's how you can contact them:
- In your QuickBooks (QBO) Online account, click the Help icon at the top right corner.
- Click the Search tab.
- Type "Talk to support" then hit enter.
- At the lower right side, click Contact Us.
To create personalized and professional-looking sales forms, refer to this article: Customize invoices, estimates, and sales receipts in QBO.
Moreover, accepting payments through QuickBooks allows you to streamline your accounts receivable processing by immediately matching invoices with payments. Check out this article: Receive and process payments in QuickBooks Online.
Should you have any questions about managing invoices, feel free to reach out to us at any time. Have a great day!