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Replying to:
JaeAnnC
QuickBooks Team

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I'll ensure to point you in the right direction to get the assistance you need to search for your transactions in QuickBooks Online (QBO), @Leslie2557.

 

Recently, we've received similar reports about the Search field not functioning as intended when viewing recent transactions. That said, I recommend reaching out to our customer support team. They're equipped to gather detailed information about the issue and potentially initiate a thorough investigation to resolve the matter promptly.

 

To do that:

 

  1. Go to the Help icon and click Contact Us.
  2. Provide a brief description of your concern and select Continue.
  3. Choose between Chat with us and Have us call you.

 

In the meantime, you can access your sales transactions directly on the All Sales page.

 

Additionally, you'll want to email or print your sales forms in QBO as another copy for recordkeeping.

 

Let me know in the comments below if you have other questions about searching for your transactions. Just reach out to us, and we'll be happy to lend a hand. Stay safe.

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