Well, I took a shot at it and paid for the upgrade to Plus.  No change.  Cleared cache, logged out and back in, tried different browsers, etc.

Contacted support through the QBO interface and got a call back quickly.  Lady was professional and knew her stuff, but could not make it work either on a web call with me.

In the end she had to elevate it to her next tier, and later came back to me with an email that in part said the following: 

“Unfortunately this issue is a product limitation. Since our developers based the adding of features by the number of requests they received from customers like you, let me send another feedback on your behalf. The more request they will get, the likely it'll be implemented in the future.”

Seems I have two different answers from two different parts of QuickBooks… and it isn’t working on with the Plus subscription.

So, @Jovelyn_M and @LeizylM, can you have a chat with those folks and help me sort this?