Hi there, Valerie.
I understand how significant it is to keep track of your transactions using QuickBooks Desktop 2024. You can troubleshoot your QBDT app to ensure it functions efficiently by verifying and rebuilding the data, and I'm here to guide you.
Here's how:
- Close all your windows in your QuickBooks Desktop app.
- Go to File, then select Utilities.
- Select Verify Data. If you see:
- QuickBooks detected no problems with your data—your data is clean, and you don’t need to do anything else.
- An error message—search for it on our QuickBooks Desktop support site to learn how to fix it.
- Your data has lost integrity—Data damage was found in the file. Rebuild your data to fix it.
Then, proceed to rebuild your company file data:
- Head to File, Utilities, and then select Rebuild Data.
- QuickBooks will ask you to make a backup before it rebuilds your company file. Select OK. A backup is required before you can rebuild.
- Select where you want to save your backup, then OK. Don’t replace another backup file. Enter a new name in the File name and select Save.
- Select OK when you get the message Rebuild has completed.
- Go to File, select Utilities then select Verify Data again to check for additional damage.
- If the verification finds more damage, you’ll need to fix it manually. Search for the errors in the qbwin.log on the QuickBooks Desktop support site for how to fix them.
- If your error can't be found, you can restore a recent backup. Go to File then select Open or Restore Company.
If the problem persists, I recommend contacting our QuickBooks Desktop support to investigate this case further.
Moreover, you can also consider creating rules to categorize your transactions in QuickBooks Desktop.
Please don't hesitate to leave a reply if you have further concerns about tracking transactions in QBDT. We're always here to ensure your business records are accurate.
