I'm having the same issue with 2024 version.  My bookkeeper using a different computer with the same setup has no issue which make me think the issue is with my download.  But even while doing all the update and redoing them, issue is still there.  

Seem that 4 years to fix an issue is a long time.  

On Facebook chat; people mentioned that they had to spend 4 days on the phone 2 hours and more at the time to try to fix the issue with the help desk.  

Issue is on my 2023 version as well.  

Incomprehensible.  Lots of time lost.  If this is a way to make people switch to online, maybe it's a bad one.  Can't use the online version, not made for us Intuit says.

Help!!!