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Replying to:
heppy-neural-net
Level 2

Categorizing Credit Card Refund Transactions in QuickBooks

I have a situation where I purchased an airline ticket for $173 using a credit card. However, the transaction did not go through, and the amount was refunded back to my credit card. Now in QuickBooks and my bank account, I see two entries:
1. A $173.99 expense for the purchase. Initial charge. 

 

2. Later, I received aCleanShot 2024-11-21 at 19.00.02@2x.png $173.99 refund labeled as “Credit Card Credit.” It should be "Expense" even it's a refund, right? 


When reviewing these transactions in QuickBooks, the only option for the refund is to “Categorize.” Once I categorize it, it shows as a“Credit Card Credit.”

 

 


My understanding is that this should be treated as a refund and still considered part of expenses, but I’m unsure if I need to adjust anything. Could you confirm the correct way to handle and categorize this type of transaction to ensure accurate bookkeeping? 


I’ve attached screenshots of the transactions for reference.


Thank you!

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