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Replying to:
ChristineJoieR
QuickBooks Team

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We are dedicated to providing the service and support to meet your needs, Benaaco. I'll do my best to help you resolve this customer statement issue in QuickBooks Desktop.

 

The error message indicated that the issue arose from selecting too many customers at once or opting for the All customers option.

 

To address this issue, we advise reducing the number of customers to under 4500 at a time and picking each one manually. This limit helps maintain good system performance and prevents mistakes from overloading the system.

 

On the other hand, I encourage you to submit your feedback to your product developer and share your experience within the platform.

 

Here's how:

 

  1. Choose the Help option.
  2. Pick the Send Feedback Online option.
  3. Select the Product Suggestion option.
  4. Enter your feedback suggestion.
  5. Click the Send Feedback button.

 

For more details, I'm adding this page that contains the topic of creating a billing statement: Create and send customer statements in QuickBooks Desktop

 

You'll want to start utilizing the progressive invoicing in QuickBooks Desktop, here is an overview of it: Set up and send progress invoices in QuickBooks Desktop

 

We continue to stand by you as you work towards your customer statement goals in QBDT. We are united in our commitment to helping each other thrive and excel in our efforts.

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