One of the things they took away was a crucial field we used to use on forms for internal notes. Please see screenshot. Is there any way for us to get this functionality back again?

As far as Intuit goes I can only laugh about the claims that you "value feedback". The only thing you "value" is turning our software into a 24/7 advertisement machine trying to shove new services we don't want down out throats. Care about our feebback LOL. What an insult to our intelligence.