We don't want you to feel this way, VIRGINIA. We always want to ensure the terms you prefer when processing invoices are met accordingly.
In QuickBooks Online, Invoices will automatically be referred to as Pledge when you set up your account as a non-profit organization. The option to choose which term to use within the product is currently unavailable.
Therefore, I recommend sending feedback directly to our product development team. Your suggestions might be considered for future product updates to meet your business needs and improve your overall experience.
Here's how:
- Click on the Gear icon.
- Select Feedback.
- Share your product improvement ideas.
- Click Next to submit.
In the meantime, you can manually customize the terms on your forms, email messages, and report names.
Moreover, once customers are ready to settle their balances, link their payments to the invoices using the steps outlined in this resource: Record invoice payments in QuickBooks Online.
Please drop us a note below if you need assistance with the different terms used in QuickBooks Online. You can count on us to be here whenever you need a hand.
