Your AI response is insulting because we HAVE contacted customer support. And have spent HOURS walking them through the problem. I have ticket numbers. It has been reported to the developers. For what's it's worth since they tell ALL of us that's not a bug since you can manually type in the email address. Just because there is a manual solution to a problem does not mean it isn't a bug in the software. The only way that it isn't a bug is if this is how you intended the software to work. That isn't true, is it?! You can't possibly expect to charge your end users thousands of dollars a year to manually enter customer email addresses?!