Thanks for joining this thread, CK212.

If you've already performed the troubleshooting steps provided by CamelleT, but are still not seeing numbers being exported on your Unpaid Bills report, I'd initially recommend confirming you're entering an appropriate date range for the report.

In the event it continues occurring, you can try using a different device and/or internet connection. If it continues happening on other devices and internet connections, you'll want to get in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research, and create an investigation ticket if necessary.

They can be reached while you're signed in.

Here's how:

1. Use the Help (?) icon.
2. Click Contact Us.
3. Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
4. Select Start messaging or Get a call.
   
   

Be sure to review their support hours so you'll know when agents are available.

I've also included a detailed resource about working with reports which may come in handy moving forward: Run a report

Please don't hesitate to send a reply if there's any additional questions. Have a great Monday!