I came here to see that my problem with Desktop Pro 2024 is an ongoing problem that goes way back.  I had the 2022 version and it worked fine printing statements.  After the upgrade, I have to print a list of open balances and then select the individual customers to print the statements.  When I called the support team, I spent over an hour the first call.  The second call was about 45 minutes.  NO HELP at all!  The end result was to make a suggestion on how to improve QB by asking for the 4500 customer limit to be lifted on my account.  I have used QB since 1996 and never had this problem with the program or the support team.  To begin with, "Sam" could not comprehend what it was that I was trying to do.  He had lots of background noise in the call center and lots of input from someone near him in a foreign language.  I honestly do not believe he even understood my issue.  I was really hoping real users had a solution.  Good grief!